The Homeland Touble Ticketing System allows you to track the status of your issue as it is being resolved by our Tech Support group. Non-technical issues, such as Billing issues, may also be entered as Trouble Tickets.
Once your ticket is opened, you will receive a confirmation e-mail with the details of your issue and contact information for follow-up.
At Homeland Internet, we pride ourselves on providing the most reliable Internet service possible and we stand behind it with a full Technical Support staff available to help you 24 hours a day, 7 days per week, and 365 days per year. Many Internet Service Providers claim to offer 24x7 support, but it is often just a single technician checking voice mail a few times during the night. Other providers will charge you for each Support call in order to keep their costs down. At Homeland, our expert Support Specialists are always available to help you get the most out of your Internet experience.
Customer Service is available for non-technical issues Monday through Friday from 8 AM to 6 PM Pacific time.
Examples ofCustomer Serice issues include:
The SlipStream Accelerator is part of our Premium Dialup package and provides up to a 500% increase in throughput. Please contact our Customer Service department at 916-760-1055 Option 2 for more details.
To open a trouble ticket 
